Policies

Handmade with Love

Each item is handmade, and slow crafted. This means there will be imperfections and differences between pieces. I try my best to make every piece as perfect as possible, while continually learning and improving.

Processing Time

Processing time = time it takes me to prepare your purchase for shipping. Processing time for finished items is 5-7 days, processing time for custom items is 1-2 weeks to allow me time to create, sand, assemble, photograph, list, pack, and ship. This is a one-woman operation and I thank you so much for your patience and understanding!

Returns

All sales are final, however, if you have an issue with your order please contact me via e-mail within 14 days of purchase and I'll try my best to resolve the issue! 

Shipping & Delivery

Shipping is available worldwide. Shipping rates are calculated automatically at time of checkout and a flat rate of $3.00 for handling is added to every order. Orders within the U.S. are sent via USPS, orders outside of the U.S. are shipped via DHL. If you require faster shipping or tracking, please let me know and we can upgrade your shipping option. Free shipping within the U.S. for all orders over $50.

Order Inquiries

If you'd like to know the status of your order, please send me an email at justluckeydesigns@gmail.com